Let us help put you in touch with one of our specialist claims partners.
Our service is designed to remove as much hassle as possible
No win no fee* claim compensation
Quick and easy form - fill in the short form and a claims advisor will walk you through the rest
We deal with thousands of enquiries and can understand your needs. A claims advisor can help you start your claim.
Our service is completely free. Make your claim enquiry today
Slip, Trip or Fall
Have you been injured in a slip, trip or fall? These are one of the most common types
of accidents, affecting thousands of people in the UK every year. A simple slip can
cause very serious injuries such as back injuries, broken bones, paralysis, and head
injuries. Many slips and trips occur in the working environment due to poor health
and safety regulations. To make a slip trip and fall claim you must have been injured
in the last three years, the accident must have been somebody else's fault, and you
required medical attention.
Accident on Roads, Footpaths, Pavements
Accidents can occur due to uneven floors, pavements, potholes, steps or ramps,
and can cause serious injury. The owners or occupiers of these premises have
a legal responsibility to keep them in a safe condition, and can be liable for
damages if you are injured as a result of their negligence. When an accident
occurs in public areas, the responsibility normally lies with the Local Authority,
who again can be liable for damages.
Accident on Commercial Premises
If you've been injured on commercial premises, you could be entitled to compensation.
The owners or occupiers of these premises have a duty to keep their premises in a safe
condition. If they neglect to do so, they may be liable for damages.
Accident at Work
Many industrial accidents result from slips, trips or falls including falls from height.
Employers are governed by a Statute to maintain a safe environment and may be liable to
compensate injured employees for lost earnings and medical expenses.
How do I make a claim?
It is easy to find out if you can make a claim. Our service is completely free, and our partners could help you
make a no win no fee* compensation claim. Fill in our quick form to make your
claim enquiry today »
Fill in the short application form to find out if you could claim.
*Typically, customers pay 25% of the amount recovered, although this may be subject to your individual circumstances and the actual amount could be more or less than this. Termination fees may apply in the event that you terminate the agreement with your solicitor, other than during the cancellation period. Please discuss this directly with your solicitor.
Our aim is to handle your complaint fairly, consistently and quickly, in particular ensuring that we understand
the nature of your concerns and the redress you are seeking.
How to contact us:
Digital Direct Solutions Ltd,
311 Clerkenwell Workshops,
27-31 Clerkenwell Close,
London EC1R 0AT
Registration Number - 09186327,
FCA temporary permission number FRN: 834651
Phone- +44 (0) 20 3714 5477 and ask for the Compliance Officer
Acknowledging your complaint:
We will acknowledge your complaint in writing within 24 hours. We will send a summarised response, explaining your options within 5 business days from receipt of your complaint.
Investigating your complaint:
Your complaint will be investigated by the Compliance Officer. We will be as thorough as possible and
aim to resolve your complaint promptly, giving you reasons for our decision. Wherever possible, that person
will not have been directly involved in the matter which is the subject of the complaint, and will have the
authority to settle the complaint.
If we are unable to send you a final response within 4 weeks, we will contact you and explain why. We will
then endeavour to issue our final response within the next 4 weeks.
Informing you of our decision:
We will write to you with a full account of our investigation and our decision.
Financial Ombudsman Service:
The Ombudsman offers and independent review service. If you are dissatisfied with our response, you can ask the Ombudsman to review your case at no cost. You can find out more information at